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Trigger and Alarm (previously Event Trigger) |
Create a New Trigger.
1 - From the Definition toolbar, select the Trigger and Alarm button and click the General tab.
2 - Click on New and enter a name for the trigger.
3 - Select a component from the Component type drop-down list.
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5 - Click on the three-dot to select a door.
6 - Click on the three-dot to select a trigger schedule.
7 - To use an extended filter, select the Use extended filter option.
8 - From the Event category selection drop-down, select the type of events.
9 - In the Trigger destination section, click on the three-dot to select the SmartLink .
10 - Click on the three-dot to select a task (refer to Task Builder Definition for detail about task creation).
11 - To use a trigger value variable, check the Use task variable box and click on the Variable tab. Select the variable type #1 from the drop-down list and the variable type #2 if needed..
12 - From the Events tab, select events.
13 - Click the Extended filter tab.
14 - Click the Add button to add a new filter.
15 - Select a Filter type and a Component filter.
16 - Repeat the previous step for as many cards as required.
17 - Click on Save and Close.
Disable a Trigger
1 - From the Definition toolbar and select the Trigger and Alarm button.
2 - Choose an Event Trigger from the drop-down list.
3 - Check the Disable trigger box.
NOTE: Alarm notification menu is only available when Event Operator mode is enabled.
Create a new Alarm notification
1 - Click on the Alarm notification tab.
2 - Select an Alarm schedule to define when to treat a trigger as an alarm.
3 - Select the Desktop popup schedule to define when alarm notifications pop up on an operator's desktop.
4 - If you want the operator to acknowledge the alarm, select an acknowledge option from the drop-down list.
a - No acknowledge. No acknowledge popup is displayed. The message is listed in the Alarm Messages List.
b - Acknowledge for all connected workstations. An acknowledge popup messages is displayed on all online and logged on workstations.
c - Acknowledge for all connected and selected workstations. An acknowledge popup messages is displayed on all online and logged on workstations selected in the Selected Workstations tab.
d - Acknowledge first, based on operator level. EntraPass determines the highest acknowledge priority of all logged on operators. The acknowledge popup message is first sent to these operators. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
e - Acknowledge first, based on workstation level. EntraPass determines the highest acknowledge priority of all logged on workstations. The acknowledge popup message is first sent to these workstations. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
f - Acknowledge first, based on operator and workstation levels. EntraPass determines the highest acknowledge priority of all logged on operators and all workstations. The acknowledge popup message is first sent to the highest priority candidate. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
5 - If you require the operator to add a comment on the alarm, select the Mandatory comment check box.
6 - Select the API popup schedule to define when alarm notification popups are active for third-party applications.
7 - Select the Instruction option to associate an instruction with the alarm.
8 - Select an E-mail notification schedule to send e-mails during an alarm. The e-mail recipients are defined in the E-mail notification box.
9 - Select the Allow e-mail acknowledge box to allows alarms to be acknowledged using e-mail. If this option is selected, e-mail recipients defined in the E-mail notifications box are sent a link to acknowledge the alarm. E-mail addresses must seperated by a semi-colon ";". The e-mail contains the date and time of the event, the event name, the details of the event and the instructions linked to the trigger (if defined).
NOTE: Allow e-mail acknowledge requires a Web Service defined under at least one Smartlink.
10 - Select the language from the drop-down list.
11 - Click on Save and Close.
Receiving notification e-mails for video triggers
When you configure an alarm notification for a video event, you must configure the e-mail notification schedule field. The component that triggers the event must have a camera or video view link in order to receive the notification e-mail containing the thumbnails. When an event trigger occurs, EntraPass sends an e-mail containing four thumbnail views of the event. If the device has multiple cameras attached, the first camera in the view is used. For the timing of the thumbnails, see the following steps:
1 - Five seconds before the event occurred.
2 - At the time of the event.
3 - Two seconds after the event.
4 - Five seconds after the event.
NOTE: You must enable the New event operator mode to receive the thumbnails e-mail. Both e-mails use the task builder and alarm notifications to send the e-mails.